Privacy Policy

Haul Yeah Junk Removal & Recycling ("Haul Yeah," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our online forms, our advertising, and the calls and text messages we exchange with you about our services. By using our website or contacting us, you agree to this policy.

Information We Collect

We collect only what we need to give you a quote and complete your job:

• Contact details you provide through our website forms, lead forms, phone, or text — such as your name, phone number, and email address.
• Service details — the type of items you need removed, descriptions or photos you send us, and your service location.
• Basic technical information when you visit our site — such as general location, device and browser type, and pages viewed.

How We Use Your Information

• Respond to your requests, provide estimates, and answer your questions.
• Schedule and perform junk removal and recycling services.
• Contact you by phone, text, or email about your quote, appointment, and service.
• Improve our website and services.
• Meet legal, safety, and insurance obligations.

Text Messaging (SMS) Terms & Consent

By providing your phone number to us — through our website, a lead form, or in person — you agree that Haul Yeah Junk Removal & Recycling may contact you by phone call and text message (including through automated technology) regarding your quote, scheduling, and service updates. Consent to receive texts is not a condition of purchasing any service.

• Message frequency varies based on your request and job.
• Message and data rates may apply from your mobile carrier.
• Reply STOP at any time to opt out of text messages. Reply HELP for help, or contact us using the details below.

We will never share or sell your mobile phone number or your consent to receive text messages to any third party or affiliate for their own marketing purposes. Phone numbers collected for SMS are used only by Haul Yeah to serve you.

How We Share Information

We do not sell or rent your personal information. We share information only:

• With trusted service providers (for example, scheduling, communication, or payment tools) who help us operate our business and are expected to protect your information and use it only to provide services to us.
• When required to comply with the law, enforce our agreements, or protect the safety and rights of our customers, our team, or the public.

As noted above, information tied to text-message consent is never shared with third parties or affiliates for their marketing.

Cookies, Analytics & Advertising Technologies

Our website uses basic cookies and similar technologies so the site works properly and to understand how it's used. Third-party services such as Google Fonts or content delivery networks may receive basic technical data (like your IP address) when pages load.

Meta (Facebook) Pixel and advertising tools. We use the Meta Pixel and related advertising technologies from Meta Platforms, Inc. to measure the performance of our ads and to reach people who may be interested in our services. These tools may collect information such as your device information and your activity on our website, and share it with Meta. You can learn how Meta uses this information, and manage your preferences, in the Meta Privacy Policy and your Meta ad settings. You can also control cookies through your browser settings.

Data Retention

We keep your personal information only as long as needed to provide our services, respond to you, and meet our legal, tax, safety, and insurance obligations. When we no longer need it, we securely delete or de-identify it.

Data Security

We take reasonable measures to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.

Your Choices & Privacy Rights

You can:

• Request to access, correct, or delete the personal information we hold about you.
• Opt out of contact at any time — reply STOP to texts, or ask us to stop calling or emailing you.

Depending on where you live, you may have additional rights under your state's privacy laws. To make any request, just contact us using the information below and we'll be glad to help.

Children's Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will remove it.

Changes to This Policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be reflected here.